Effective Date: 01/01/24

1. Introduction

At BalloonsFast, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our products or services, or interact with us in any way.

2. Information We Collect

We may collect the following types of personal information:

– Contact Information (e.g., name, email address, phone number)
– Payment Information (e.g., credit card details)
– Demographic Information (e.g., age, gender, location)
– User-generated Content (e.g., reviews, comments)
– Technical Information (e.g., IP address, device type, browser)
– Other Information you provide voluntarily

3. How We Use Your Information

We use your personal information for various purposes, including:

-SMS Text Messages Initiated by you to answer order questions, product questions or shipping questions 

-SMS consent is not shared with third parties for marketing purposes.
– Processing payments and transactions

– Sending you updates, promotions, and newsletters
– Customizing your experience on our website or app
– Analyzing and improving our products and services
– Complying with legal obligations

SMS Text Messaging Terms and Conditions

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
 
Types of SMS Communications

• “If you consent to receive text messages from BalloonsFast.com, you may receive text messages related to Delivery Notifications, Customer Care Requests, and Fraud Alerts from BalloonsFast.com You can reply “STOP” at any time to opt-out. Message and data rates may apply. Message frequency may vary, text HELP to 718-227-2559 for assistance. For more information, please refer to our Privacy Policy and Terms of Service https://balloonsfast.com/privacy-policy/ on our website.

OPT-IN METHOD

Opt-In Method: You may opt-in to receive SMS messages from BalloonsFast.com in the following ways:

• By submitting an online form [https://balloonsfast.com/contact-us/]

 Opt-out:

Customers will be able to opt out of SMS messaging from BalloonsFast.com by replying STOP at any time to any received SMS message. once opted-out, they will receive no further SMS communication. They can opt back In at any time by replying START

4. Data Security

We employ industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of online transmission or storage is 100% secure.

5. Data Sharing

We DO NOT share your personal information with third parties 

6. Your Choices

You have the right to:

– Access, correct, or delete your personal information
– Opt-out of marketing communications
– Object to certain data processing activities
– Request data portability

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing behavior. You can manage your cookie preferences through your browser settings.

8. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies.

9. Children’s Privacy

Our products and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any changes will be posted on this page.

Legal Information

All information and graphics appearing on these pages is copyright protected by either the manufacturer of the goods displayed or by BalloonsFAST.com All rights reserved.

If you need support with any aspect of this site, our products, or your order, please use one of the methods below to contact us.

Support Methods

E-ail: orders@balloonsfast.com

Toll Free: 888-599-FAST(3278)
Phone: 718-227-2559
Fax: 718-605-6331

Mail: BalloonsFAST
115-A Industrial Loop
Staten Island, New York 10309